Privacy notice for enquiries


This privacy notice will inform you as to how we look after your personal data when you contact us with a general enquiry, whether in person or online. This page should be read in conjunction with the notice above, 'Privacy notice - information that we need to tell everyone', which covers information relevant to anyone whose data is used by the EEF, including your rights.

Purpose and lawful basis for processing

The purpose for collecting your data is so we can respond to your enquiry.

The lawful basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.

What we need and why we need it

We collect your name, email address or other means to contact you, such as physical address and/or telephone number, so that we can respond to your enquiry. We will only collect what we need to answer your enquiry.

How long we keep it

We retain your data indefinitely in order to be able to track and report on the volume and nature of interactions with the EEF over time.

What are your rights?

We rely on your consent to process the personal data you provide to us to answer your enquiry. This means you have the right to withdraw your consent, or to object to the processing of your personal data for this purpose at any time. If you do that, we’ll update our records immediately to reflect your wishes.

For more information on your rights, please see ‘Your rights’ under 'Privacy notice - information that we need to tell everyone'.

Do we use any data processors?

Yes. If you submit any questions/comments via our website, our web-developer, Percipio, will process this. Percipio’s privacy notice is available here.

* This privacy notice was updated on 30 January 2020.